Frequently Asked Questions | Archways & Ceilings

Welcome to the Archways & Ceilings Made Easy FAQs page!  If you have a question that needs to be answered see below.  If your question is still not answered, contact us at 877-303-2263 or [email protected]

General questions

Yes.  All Archways & Ceilings products are designed to be easily assembled as framing kits.  Each product comes with detailed instructions showing you how to properly install your kit.

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We handle orders of all sizes.  We will manufacture one arch or a thousand arches.  Each customer is important to us no matter what size the order is.

We are primarily manufacturer direct to builder, but we do work with a few lumberyards. At the end of the day, we believe it is better if you’d work directly with us as we can ensure we get your order correct.

All products are broken down into kits either packaged in a box or a crate depending on size.

Our products are made out or MDF (Medium Density Fiberboard) and Plywood components (if applicable).

If you can hold a nail gun and use a measuring tape, then you are experienced enough to install our framing kits.

The thickness for archways and ceiling kits vary depending upon the ceiling style and size:

  • Most archways and barrel ceilings under 12 feet are 1 inch thick.  Those that are larger than 12 feet are 1½ inches thick.  The only noticeable difference is that elliptical barrel ceilings are almost always 1″ thick but in rare occasions.
  • Groin vault ceilings are always 1½ inches thick along with the barrel vault extensions to create a groin vault cross.
  • Dome ceilings vary based on size and shape.  All half circle dome ceiling rafters are 1½ inches thick while soft dome rafters vary from 1 inch to 1½ inches depending on size.
  • Cove ceilings are generally ½ inch thick but will increase in thickness once the cove ceiling piece exceeds a 24 inch radius.

If you still have questions about a particular archway or ceiling kit, please call our office before placing your order.

The short answer is yes. However, 95% of the time we build kits to our customer specific needs. Yet we do have a few kits that we call Grab & Go, which is the closet thing we have to stock products. These are the most popular sizes and styles that we’re making on a regular basis. So if you’re in a hurry and need something right away, a Grab & Go can ship in half the time a custom product can.

No worries!  Our products have been delivered to job sites over the last 20 years and we have never had a problem with water.  If water gets on the arch, you may get a mild discoloration and slight swelling, but the arch or ceiling kit will be fine.

*Like any wood product, don’t just leave it in a puddle of water for an extended period of time*

Depth (length), width, and rise.  With these 3 key measurements, we can make any archway, ceiling or wall design kit.

Depth =  the net thickness of the wall.  It is also considered length when referring to a barrel vault ceiling.  Length= the distance from one end to the other end.

Width =  the span of the opening.

Rise* =  the drop of the arch as measured from the apex of the underside of the arch to the lowest point it encounters the trimmer.

*This is not the radius.

We can prefabricate any archway or ceiling kit to the nearest 1/8 inch, and we prefer you to be exact with your measurements.

Depths over 5 ½” (2×6) will be made as a 2 piece split. A 2 piece split is a 5 ½” deep arch with a split cut down the center. When installing, finish the split cut and put one 2 ¾” piece on the front and the other 2 ¾” piece on the back of the opening.

For the most part, no. If you can supply us with the 3 key measurements, then we can build it.

Our online website only handles widths up to 30 feet.  Anything wider, we prefer to handle directly over the phone so we can better understand all the variables and ensure proper pricing, shipping costs, and enclose proper installation instructions.

*The error code doesn’t mean we can’t do it.  We just feel more comfortable confirming such a large size archway or ceiling kit.*

You can nail or screw into our products.  We suggest using the method you are most familiar with. Traditionally, all of our products are nailed in because it is faster.

You should contact Archways & Ceilings by phone 877-303-ACME (2263) or email [email protected] and a Sales Representative will help you with your quote/order.

*Remember, we can make any custom sized archway or ceiling kit to fit your desired measurements*

Visit the product page of the product you’re interested in. In our Tech Specs section, click on the “How To Measure”, “How To Install” or “How to Drywall” link more information and videos.

We have instructional drywall videos for most of our products.  Visit the product page of the product your interested in and then click on the “How to Drywall” link for more information.

In the contiguous 38 states we service, we have a minimum shipping charge. Obviously, for Alaska and Hawaii, shipping is more and will have to be quoted. In Canada we have a $65 minimum shipping charge.

Quotes & Order Questions

We offer 4 methods to quote your project:

  1. Input the measurements online and receive an instant quote.
  2. Call us at 877-303-2263 to get a quote over the phone.
  3. Email us your plans or dimensions.
  4. Fax us your plans or dimensions.

On each of our product pages we have pricing calculators with question mark helpers that will aid you in getting us the measurements we need to prepare a quote. For several products we also have “How To Measure” PDF instructions that can be found on a separate tab of the pricing calculators.


Make sure you that you’re inputting all of your measurements in inches and in decimal format (96.625 in).  If your archway or ceiling kit is larger than 30 foot then contact [email protected] or call Customer Service (877-303-2263) for accurate quoting /shipping information.

Email or Fax us a PDF, CAD, or drawing with dimensions.

Yes, we offer a service called Picture This.  For $49.95, we can create 3D CAD Illustrations that will help you picture it, before you buy it.

You can pay online with a MasterCard, Visa, or Discover card.  You can also call in your credit card information, or pay by check.

You can pay with a check.  Simply fax us a copy of the check and we will begin production of your order. However, we will not ship your order until we receive the check.  All checks should be mailed to:

Archways & Ceilings
1168 N. Great Southwest Pkwy
Grand Prairie, TX 75050

Production times vary per product. While most kits normally take 2-5 business days to manufacture, several others can take up to 5-10 business days. If you’re wondering about a certain archway, ceiling, or wall design kit, visit the specific product page and click the “Lead Time” pop-up which will give that product’s production time. Rest assured, we know you’re on a schedule! We’ll do our best to be prompt and get your kits shipping as soon as possible.

Depending on the size of your order, we will either ship it UPS Ground, US Post, or LTL common carrier.

Shipping depends on what is ordered along with the the size of the order. The best way to get an accurate shipping quote is to add products to your cart and then proceed to checkout. Once you enter your shipping address, shipping charges will appear.

When we ship an order we send you an “Order Shipped” email that will provide you with your tracking details.  You can also login to your account to get the current status of your order.  Lastly you can either email or call us and we’d be happy to give you an update on your order status.


In the event your order is damaged* or that you’re missing a component to your kit, please call us at 877-303-2263.

*Please take pictures of the damage and make notes on the BOL (if applicable).

Every product comes with a detailed installation instructions that will show you step-by-step how to install your kit.  You can also watch  our “How To Install” videos on each of our product pages.

Feedback Questions

We encourage ideas and feedback.  Simply email them to:

[email protected]

You can either call 877-303-ACME (2263), or email [email protected].

You can either share your experience by emailing us at:

[email protected]

Or post your experience to the following sites:

Simply Click One: Google Yelp Facebook Youtube

Simple, email us pictures of your projects along with your experience of using our product at [email protected].

Optional: Attach your company logo and website url so we can post it to our site.

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