While we’re a manufacturer, we also think of ourselves as design consultants for our customers. We see it as our job to help you navigate the pitfalls of poor design, lack of experience, poor quality, and complexity with something that is quick, easy, and affordable. So, if you have a set of plans, we’d be happy to look over them and offer our suggestions, ideas, and critiques. If you ever need additional clarity, our Picture This: 3D CAD Illustrations can turn your plans or sketches into a computer rendered masterpiece.
To get a quote, send us your plans by using the below form. You can also call or email us your dimensions. Lastly, you can always use our pricing calculators on all of our product pages to get an instant quote.
Before we put your order into production, we’ll need field measurements to ensure a good fit. For most of our popular products, you can download our PDF “How-To Measure Instructions” which can be found here. You can use the pricing calculator along with the question mark helpers on one of our order pages to aid you in getting us your field measurements. If you have any questions, you can always call us and we’ll walk you through the measuring process.
Once we have your field measurements, you’re ready to place your order. To do so, you can either pay with credit card (Visa, Master Card, or Discover), or you can pay by check.
When your order has been placed, you’ll usually receive an order confirmation email within 1 business day providing you with your order details and our target ship date. This is a good time to double check everything one last time.
Production times vary per product. While most kits normally take 2-5 business days to manufacture, several others can take up to 5-10 business days. If you’re wondering about a certain archway, ceiling, or wall design kit, visit the specific product page and click the “Lead Time” pop-up which will give that product’s production time. Rest assured, we know you’re on a schedule! We’ll do our best to be prompt and get your kits shipping as soon as possible.
Once your order has shipped, you’ll receive another email with tracking information. Depending upon the size of your order, it will either ship flat packed via UPS Ground or on a pallet via LTL common carrier. If you’d like to know how it will ship before placing your order, simply call us and we’ll let you know.
Orders shipped via UPS Ground normally take 1-4 business days depending upon where you’re located relative to Dallas/Fort Worth, TX. If your order ships on a pallet via LTL common carrier, you’ll need to make arrangements to be present upon delivery. Prior to delivery, the carrier will call you to set up a delivery appointment. Normal transit times range from 2-5 business days.
We’ll make installation a breeze. Every archway, ceiling, and/or wall design kit will come with detailed, tailored installation instructions. It is our goal that when installing, you cannot help but recall the similarities of what it was like to paint by number. Put this here, put that there, fasten in place…done.
We also have several installation videos on YouTube, in addition to a PDF tutorial here. Several of the videos are time lapses, so they’re not edited to make it appear that it is easy–but it is that easy! It’s simply raw footage that’s sped up to show you the overall installation process and how everything fits in place. If along the way you get stuck or have a problem, call us and we’ll make sure we get you squared away.
Drywalling our different kits is simply about breaking it down into parts. Take the dome ceiling for example. If you cut pie pieces for the rafters, and then cut strips for the outer ring, you’ve got it. We also have several YouTube videos showing you tips, tricks, and how-to drywall techniques for several of our products.
Whether you want your archways, ceilings, or wall designs to have a simple or an ornate finish, the choice is yours. Drywall, plaster, tongue and groove, bead board, brick veneer, trim, mural, faux…the list is seemingly endless! All of our kits can be designed to handle any finish you can imagine. Plus, they readily accept can lights and chandeliers. Your imagination…Our Canvas…Your Masterpiece.